Cold calling might not be the most popular method of connecting with leads these days, but it’s still one of the most effective ways to connect with prospects for some businesses such as real estate, education and training, telemarketing, etc.
If you’re a business that relies on personal connections, you need a CRM that helps you communicate with your leads flawlessly. This means a CRM that allows you to not only message and email your leads efficiently but also make and track voice calls whenever needed.
In this article we list top 6 bulk-call software for sales teams that prefer reaching out to their leads via voice calls. Here’s our list:
1. Privyr
Privyr is a mobile-first CRM designed to help you run your entire sales process from your smartphone. It allows users to receive leads instantly and connect with them via text messages and voice calls. The CRM also includes a Bulk Call feature that enables users to make multiple voice calls with a single tap from their mobile device.
Once you long press the Client List on the Privyr app, a new Bulk Calling screen will appear, where you can start calling each client, see who you’ve called, and who to call next. The app also allows you to add notes, including notes for multiple clients within the same window. You can easily set follow up reminders on people you interacted with via voice calls.
Mobile capacity: Privyr offers a light yet powerful full-featured mobile app. The app provides a central location to access and manage all your leads in one place regardless of where you generate them. You can seamlessly integrate the mobile app with your lead sources and use its AI feature to identify and import leads directly from your email inbox. The mobile app also allows users to distribute and assign leads, and keep track of communications and customers.
Ease of use: Privyr is built like a regular mobile app that users can learn to use within seconds. You can make bulk calls from any client list in simple steps.
Drawbacks: The tool is designed for users looking to handle their sales process on the go. It may not provide the best experience for desktop-based sales teams.
2. Close CRM
Close CRM focuses on providing small sales teams with an all-in-one communication approach. It offers a Power Dialer feature that allows users to make bulk calls directly from the platform. The dialer makes automatic calls as soon as the previous one is finished.
Mobile capacity: Close CRM has a mobile app version that allows sales agents to make and manage calls through its mobile app. However, the mobile version is a bit toned down and doesn’t support the full features of the desktop application. For instance, users have to rely on its desktop app to use the Power Dialer feature.
Ease of use: Close has an intuitive interface designed with sales teams in mind. Managing and communicating with clients, including bulk calling is quite straightforward. Users may still need to learn some features.
Drawbacks: Close CRM doesn’t offer a free plan, which may make it less accessible for small teams. Outbound calling with Power or Predictive Dialer requires a Close desktop app. The mobile version doesn’t offer full features, including access to settings.
3. HubSpot Sales Hub
HubSpot’s CRM comes with a built-in calling feature that supports bulk call tasks through sequences and workflows. Although the tool is more commonly associated with marketing automation, it’s a great tool for sales teams needing large-scale outreach and lead nurturing. It allows automatic scheduling of call reminders and provides call recording for review and training.
Mobile capacity: HubSpot offers a fully functional mobile app that supports call logging. Users can make and track calls from their smartphones.
Ease of use: HubSpot comes with a user-friendly interface, allowing users to get started with minimal training. However, there might be a learning curve for advanced features.
Drawbacks: The most significant downside of HubSpot is its cost. HubSpot might not be affordable for small teams, especially at the higher-tier plans.
4. Pipedrive
Pipedrive CRM specialises in pipeline management. It offers the “Caller” feature for users looking to make calls directly from the tool. While the feature is designed for individual calls, the CRM can be paired with third-party integrations for bulk call capabilities.
Mobile capacity: Pipedrive CRM offers a mobile app that supports calls and provides access to contact data and call notes. The functionalities, however, may be limited compared to desktop applications.
Ease of use: Pipedrive is simple to use and offers a visual pipeline interface for teams looking for a straightforward CRM.
Drawbacks: Pipedrive’s native bulk-calling capabilities are limited as the CRM requires third-party integrations for comprehensive bulk-calling. This can lead to additional costs and potential integration challenges.
5. Zoho CRM
Zoho CRM is a light, comprehensive sales tool built for small to medium-sized businesses. It offers many features for connecting with leads and clients, including built-in telephony. The CRM supports bulk calling through its Power Dialer. It also comes with features like call recording, analysis, and integration with telephony providers.
Mobile capacity: Zoho CRM offers a fully featured mobile app that allows direct calls from a smartphone. Users can access customer information and log calls on the go.
Ease of use: Zoho comes with high flexibility and extensive customization. This means there is a learning curve involved. The initial setup can be complex if you’re not tech savvy.
Drawbacks: Zoho’s extensive customisation options can be overwhelming for new users, leading to a steeper learning curve. The initial setup can be daunting for new users. Additionally, the mobile app may lack certain functionalities.
6. Salesforce Sales Cloud
Salesforce is a powerful CRM that comes with customisable bulk-calling capabilities through integrations available in its AppExchange marketplace. With Salesforce, sales teams can implement dialers that automate calls, track call metrics, and integrate with their existing workflow for enhanced efficiency.
Mobile capacity: Salesforce’s mobile app is highly functional, allowing sales agents to make, log, and review calls on the go. The app is well-integrated with other Salesforce features to ensure users can manage their leads from anywhere.
Ease of use: Salesforce has a steeper learning curve compared to other CRMs. Users may need to spend a significant amount of time learning its functionalities.
Drawbacks: Salesforce’s complexity can be daunting for smaller teams, and the cost associated with its advanced features and integrations can be prohibitive for some businesses.
Final words
If you’re looking for an affordable CRM solution to handle your sales process on the go, look no further than Privyr. Privyr is a light yet powerful CRM designed for small- to mid-level businesses that rely on exceptional communication with their leads and clients for sales, and need a CRM that’s easy to use and quick to learn. Whether you run a real estate agency, automotive sales business, travel agency, or educational and training service, Privyr provides you with the right tools to make your communication flawless.
Here’s how to use the Bulk Call feature on Privyr:
Step 1. Open your Privyr mobile app
Step 2. Go to the client list you want to bulk call
Step 3. Long press the client list, then select all the clients you want to call.
Step 4. Tap on the CALL icon. This will open the Bulk Calling screen, where you can start calling each client in one tap, see who you’ve called, and who to call next.
Here’s Privyr’s help guide for more details on Bulk Phone Call feature.
If you’re yet to use Privyr, try it for free!
